Privacy Policy
Frequently asked questions
Here are some common questions about our company.
We accept cancellations up to 48 hours before your check-in date for a full refund. Please note that certain promotional rates may have different cancellation policies.
Yes, we offer both physical and digital gift cards for our hotel services in various amounts. Physical gift cards can be purchased at the front desk or online and mailed to the recipient, while digital gift cards are sent instantly via email. Both types can be used for room bookings and hotel amenities.
We’re dedicated to providing exceptional service and a memorable experience for all our guests.
Absolutely! If a room type is unavailable, you can place a request through our website or by calling us. We'll notify you once it becomes available, and you can choose to book it directly. Special requests typically take 1-2 days to confirm, depending on availability.